Commerce.....E (electronic) Commerce......M (mobile) Commerce....
Are you one step ahead of your competitors digitally?
The global e-commerce market is worth 7.7 trillion US dollars *
61% of visits to global retail websites are made by smartphone *
The global market volume of digital buyers will increase to 63 percent in 2019*
Digitisation in e-commerce
The future of B2C and B2B e-commerce lies in the integration of cognitive technologies that analyze customer behavior and deliver valuable insights that create a consistent and transparent customer experience.
The focus here is on providing personalized offers that affect both products and their prices, as well as flexible payment options and efficient customer service. As technical developments such as artificial intelligence (AI), machine learning, virtual reality and biometric processes continue to advance, the industry will continue to gain momentum.
WidasConcepts accompanies you on your way into the future and ensures that you have the digital edge! Together with you, we design the e-commerce platform of the future, advise you on the technological possibilities and develop and operate your IT solutions in retail and e-commerce.
Our competencies
Customer Journey and Compliance
Customer Insights with Real-Time Analytics
Digital solutions for e-commerce and retail
Use of data to improve processes
Several million-user data are collected daily in online shops. But how can this data be structured, stored and evaluated most efficiently? Our customer, one of Germany’s largest online mail order companies, needed an IT solution that meets all these requirements – and massively reduces operating and hardware costs.
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Improvement of customer retention and reduction of purchase cancellations
How do you counteract possible purchase cancellations in e-commerce and instead lead the customer to individually tailored offers – and that in real time? We designed and developed a complete IT solution that enables our customer to react directly to fluctuations in buying interest and at the same time to carry out prompt and customer-specific retargeting.
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